लोक सेवाओं का अधिकार एवं अन्य सेवाएँ, बिहार सरकार
RTPS & Other Services, Govt of Bihar
RTPS & Other Services, Govt of Bihar
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Citizen Services
Issuance of Non-Creamy Layer Certificate (For the Purpose of Govt. of India)- Block Level
21 working days
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Issuance of Non-Creamy Layer Certificate (For the Purpose of Govt. of India)- Sub-Division Level
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Issuance of Non-Creamy Layer Certificate (For the Purpose of Govt. of India)- District Level
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Issuance of Non Creamy Layer Certificate (For the Purpose of Government of Bihar)- Block Level
21 working days
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Issuance of Non Creamy Layer Certificate (For the Purpose of Government of Bihar)- Sub-Division Level
21 working days
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Issuance of Non Creamy Layer Certificate (For the Purpose of Government of Bihar)- District Level
21 working days
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Issuance of Income & Asset Certificate for Economically Weaker Section- Block Level
21 working days
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Issuance of Income & Asset Certificate for Economically Weaker Section- Sub-Division Level
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Issuance of Income & Asset Certificate for Economically Weaker Section- District Level
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FREQUENTLY ASKED QUESTIONS
Registration enables identification of establishments for implementation of social security schemes and statutory compliance.
No. Registration identifies the establishment, while coverage under individual schemes depends on their specific eligibility provisions.
No. Each establishment is generally assigned a unique registration under the prescribed framework.
Migration or fresh registration depends on Government notifications and transitional provisions under the Code.
Yes. Registration may be integrated with Labour Identification Number (LIN) and other labour administration systems.
Registration itself does not determine contribution amounts; liabilities arise under the applicable social security schemes.
Changes due to merger, demerger, or restructuring should be reported as prescribed to maintain accurate registration records.
It is mandatory to obtain a license before engaging contract labor beyond the limits prescribed under the OSH Code and applicable state rules.
It is the responsibility of the contractor engaging contract labor to obtain a license before deploying the workers.
No. The principal employer is required to register the establishment, whereas the contractor must obtain a contract labour licence, wherever applicable.
No. Generally, a separate license is required for each establishment and each contract, unless permitted under the applicable rules.
Yes. The license specifies the maximum number of employees who can be engaged on a contract basis.
No. Hiring more people than the sanctioned number requires an amendment or modification to the license, as applicable.
If necessary, the contractor should get the license renewed or extended before its validity expires.
Yes, where applicable regulations require separate licenses for different contracts or tasks.
Yes. The competent authority may suspend or cancel the license for violation of rules, providing incorrect information, or failure to comply with legal conditions.
Sub-contracting is subject to the terms of the contract and applicable labor laws, and approval may be required where necessary.
A worker satisfying the eligibility conditions notified under the Bihar State Migrant Labour Accident Grant Scheme.
Yes, provided the accident and beneficiary satisfy the eligibility conditions prescribed under the scheme.
Yes. Death occurring due to an eligible accident is considered in accordance with the scheme provisions.
Eligibility depends on the registration and verification requirements specified under the scheme.
No. The grant is specifically intended for eligible accidental death cases.
Employment through a contractor does not automatically affect eligibility if other conditions are fulfilled.
No. The grant is normally released to the eligible nominee or legal claimant determined under the scheme.
The interaction with employer compensation is governed by the provisions of the scheme.
Yes. Employment, migration status, and accident details may be verified before sanctioning assistance.
Police records or other supporting evidence may be required depending on the circumstances of the accident.
Permanent total or permanent partial disabilities resulting from eligible accidents, as defined under the scheme.
Yes. Assistance is based on the certified category or percentage of disability prescribed under the scheme.
Yes. Receipt of assistance does not automatically restrict future employment unless otherwise specified.
Coverage depends on the specific provisions and definitions contained in the scheme.
Yes. Disability should ordinarily be certified by the competent Medical Board or notified authority.
Revision is subject to the reassessment provisions, if any, contained in the scheme.
Multiple claims are governed by the limits and eligibility conditions prescribed under the scheme.
Eligibility for concurrent benefits depends on the provisions of the respective schemes.
No. Use of prosthetic devices does not automatically alter the certified disability unless reassessed by the competent authority.
A Factory Licence is mandatory before commencing manufacturing operations in premises that qualify as a factory under the applicable provisions of the OSH Code and State Rules.
No. Approval of the factory building plan and grant of a Factory Licence are separate statutory requirements.
Yes. Each factory premises is generally required to have its own licence.
No. Factories engaged in hazardous processes must comply with additional statutory requirements before commencing such activities.
The licence may be suspended or cancelled for serious safety violations, false declarations, or persistent non-compliance with statutory provisions.
No. The licence certifies compliance with labour safety and factory regulations and does not certify product quality or manufacturing standards.
Renewal ensures that the factory continues to operate legally after expiry of the existing licence.
Yes. Compliance history, inspection findings, and rectification of previous observations may be considered.
Yes. The authority may verify compliance with prescribed fire safety measures wherever applicable.
Yes. Renewal may incorporate new statutory conditions introduced after the original licence was granted.
Yes. The factory must continue to comply with all conditions attached to the original licence unless modified by the authority.
All 26 services can be applied for online through the BiharOne web portal, the BiharOne mobile app, or in person through a Common Service Centre (CSC).
Where Aadhaar-linked or previously submitted data is available, BiharOne auto-fills application forms and flags inconsistencies for your correction before final submission.
Yes. The portal supports auto-saved draft applications, so you can resume a partially completed form without re-entering data.
Document requirements vary by service; the specific list for each of the 26 services is provided in the department-wise sections of this FAQ. In general, scanned copies (PDF/JPEG) of original supporting documents must be uploaded at the time of application.
Most RTPS Act certificate services (Residence, Caste, Income, Non-Creamy Layer (NCL), Economically Weaker Section (EWS), Character Certificate) are free of charge or carry only a nominal processing fee; Tatkal (expedited) requests and certain Tourism Department services attract a prescribed fee. Refer to the service-specific FAQ for indicative fee details.
The permission ensures that the proposed factory layout complies with statutory safety, health, structural, and environmental requirements before construction begins.
No. Minor repairs may not require approval, whereas construction, structural alteration, extension, or change in factory layout generally requires prior permission.
No. The factory must obtain all statutory approvals, including licence and occupancy-related permissions, before commencing manufacturing operations.
Yes. Any substantial extension or alteration affecting factory operations generally requires prior approval.
Yes. If the revised process affects factory layout, safety measures, hazardous operations, or building design, fresh approval may be required.
No. Construction approval and Factory Licence are separate statutory approvals. Grant of one does not automatically result in the other.
Yes. Manufacturing operations requiring a licence should continue only with a valid licence.
This depends on the applicable Rules and any deemed renewal provisions, if available.
Yes. Previous inspections, violations, and compliance records may be examined.
Yes. Revision of the approved worker strength may be considered, subject to approval.
Additional premises generally require separate approval or amendment before being covered under the licence.
Yes. The competent authority may verify statutory welfare and occupational safety facilities.
Yes. Serious deficiencies affecting worker health and safety may result in refusal of renewal.
No. In such cases, the establishment should follow the prescribed procedure for closure or surrender of the licence, if applicable.
Yes. Normally, the licence number remains unchanged while the validity period is extended.
Yes. The authority may impose revised conditions based on changes in law, inspections, or operational circumstances.
Establishments engaged in the manufacture of bidis or cigars covered under the applicable labour laws require this licence.
These establishments are regulated due to the specialized nature of work and the need to safeguard workers' health, safety, and welfare.
Yes, where the activity falls within the scope prescribed under the applicable law and Rules.
Yes. The licence may specify the approved worker strength and operational conditions.
Yes. Welfare measures prescribed under the OSH Code and relevant Rules must be provided.
No. Manufacturing activities requiring a licence should commence only after obtaining the necessary approval.
No. Ownership changes generally require approval through the prescribed transfer procedure.
No. Each manufacturing premises generally requires a separate licence.
Yes. Additional conditions relating to worker safety, ventilation, sanitation, or welfare may be imposed.
Yes. Serious violations of labour laws may result in suspension or cancellation of the licence, in accordance with applicable provisions.
Renewal ensures continuity of authorization to engage contract labour beyond the licence validity period.
Renewal after expiry is subject to the provisions of the applicable Rules and may require additional compliance or a fresh licence.
Yes, subject to approval and payment of applicable fees, if permitted under the Rules.
The competent authority may conduct an inspection based on risk assessment or previous compliance history.
Yes. Pending violations or prosecutions may be considered while deciding the renewal application.
The renewed validity is determined according to the applicable statutory provisions and approved licence period.
Adjustment or revision of security deposit may be required based on the revised number of contract workers.
No. Renewal may not be granted unless the principal employer's establishment remains validly registered.
No. The existing licence remains valid with an updated validity period unless otherwise notified.
Yes. Renewal may be refused if statutory conditions are not fulfilled or serious violations remain unresolved.
It is a consolidated annual statutory return that captures information relating to employment, working conditions, occupational safety, contract labour, welfare measures, and compliance under the OSH Code, 2020.
It simplifies labour law compliance by replacing multiple returns with a single consolidated annual return wherever applicable.
It covers information relating to one complete financial year or the reporting period prescribed by the Government under the applicable Rules.
Yes. If the establishment is required to file an annual return, it must submit the return even if there were no significant changes, unless exempted under applicable rules.
Yes. Where permitted, establishments with no reportable activity during the reporting period may submit a NIL return, subject to statutory provisions.
Details relating to establishment profile, employee strength, gender-wise employment, contract labour, migrant workers, working hours, welfare facilities, accidents, hazardous processes (where applicable), and other compliance information prescribed by the Rules.
Yes. Details relating to inter-state migrant workers may be required wherever applicable under the OSH Code.
Yes. Information relating to overtime work may be required where prescribed under the reporting format.
Failure to submit the prescribed Annual Return may constitute non-compliance under the OSH Code and may invite action as provided under the applicable law.
The information is used for regulatory compliance, labour statistics, policy formulation, inspections, worker welfare planning, and monitoring compliance under the OSH Code.
Commencement refers to the date on which the establishment actually begins its commercial, industrial, manufacturing, or service operations after completing the necessary registrations and approvals.
Cessation means the permanent closure, discontinuation, dissolution, or termination of the business activities of an establishment.
The notice enables the Labour Department to maintain updated records regarding whether an establishment is operational or permanently closed.
Yes. Registration identifies an establishment under the law, whereas commencement notifies the authority that business activities have actually started.
No. Temporary shutdowns due to maintenance, seasonal operations, strikes, or repairs generally do not constitute permanent cessation unless declared otherwise under applicable law.
Yes. If operations resume, the employer may be required to notify the department and comply with applicable legal requirements before restarting operations.
Yes. The notice may be rejected if the information is false, incomplete, unsupported by evidence, or inconsistent with departmental records.
It is the process of creating or updating the electronic record of an existing registered boiler in the departmental digital system.
Digitization improves record management, enables online services, enhances transparency, and facilitates future inspections and compliance monitoring.
Yes. Existing boilers with legacy paper records may be required to migrate to the digital database.
No. The original registration number is generally retained while the records are converted into digital format.
Registration details, ownership records, inspection history, repair history, certificates, approved working pressure, and technical specifications may be digitized.
Corrections may be permitted where supported by valid documentary evidence and approved by the competent authority.
Yes. Digital records enable automated tracking of inspection due dates and compliance history.
No. Digitization is an administrative process and does not alter the owner's legal responsibilities under the Boilers Act.
This category covers miscellaneous boiler-related services such as duplicate certificates, alterations, special inspections, approvals, endorsements, and other notified services that are not registration or renewal.
Yes. Technical examination and approval of permitted boiler alterations may require payment of the prescribed fee.
Yes. Requests for duplicate certificates due to loss or damage may fall under this category, subject to verification.
Where prescribed, re-inspection following rectification of defects may attract additional fees.
Yes. Certain fees may vary based on boiler type, capacity, pressure rating, or the nature of the requested service.
Refundability is governed by the applicable financial rules and departmental provisions.
No. Payment covers processing of the request and does not guarantee approval.
Yes. Applicants may request multiple eligible services, with fees payable as prescribed for each service.
Fees are determined according to the schedule notified under the Boilers Act and applicable State Rules.
Renewal inspection evaluates the continued safe operating condition of an existing registered boiler rather than its initial installation.
Yes. Renewal may be withheld if the boiler no longer satisfies the prescribed safety standards.
Yes. Repairs carried out since the previous inspection are examined to ensure they comply with approved procedures.
Yes. NDT methods may be required where the Inspector considers them necessary to assess boiler integrity.
Yes. The boiler is generally required to be cleaned and prepared to facilitate proper inspection of internal surfaces.
No. Renewal confirms compliance at the time of inspection; continuous safe operation remains the responsibility of the owner and operator.
The inspection verifies that the boiler has been manufactured, installed, and tested in accordance with the requirements of the Boilers Act and applicable regulations before it is commissioned.
No. A boiler requiring registration should not be operated until it has been inspected, registered, and certified by the competent authority.
The inspection includes examination of the boiler's construction, pressure parts, mountings, safety devices, installation quality, welding, and supporting technical documentation.
Yes. Hydraulic pressure testing is generally required to verify the structural integrity of the boiler before registration.
Yes. Safety valves, pressure gauges, water level indicators, feed arrangements, and other mandatory mountings are examined.
Yes. The Inspector verifies the approved working pressure and ensures it matches the design specifications and statutory standards.
Yes. Unauthorized alterations to the boiler or its pressure parts may require technical review and could delay registration.
Upon satisfactory inspection and approval, the boiler is assigned a registration number and a certificate permitting its operation, subject to statutory conditions.
Periodic inspection ensures that the boiler remains safe for operation and complies with statutory safety standards.
No. Boilers should not be operated beyond the permitted inspection validity unless allowed under applicable legal provisions.
The inspection covers pressure parts, safety valves, mountings, gauges, structural condition, operating safety, and statutory compliance.
No. Inspection intervals vary depending on the boiler type, operating conditions, age, and applicable regulations.
Inspection may be rescheduled subject to approval by the competent authority and compliance with statutory timelines.
Significant repairs generally require inspection and approval before the boiler is put back into service.
Yes. Safety valves, pressure gauges, feed systems, and other critical safety devices are examined and tested as required.
Yes. The Inspector may impose conditions or operating limitations to ensure safe boiler operation.
It provides consolidated information relating to social security compliance, employee coverage, and statutory obligations.
Yes. Information relating to employee coverage under applicable schemes may be required.
Yes. Employee information should be reported in accordance with the prescribed reporting format.
Summary information relating to statutory contributions may be required wherever applicable.
Such information may be required if prescribed under applicable social security provisions and Government notifications.
Yes. The prescribed employment statistics should accurately reflect employee movements during the reporting period.
Yes. The competent authority may cross-check the return against statutory contribution records and inspections.
No. Other statutory returns remain applicable unless specifically consolidated by law.
It enables Trade Unions to furnish annual information regarding membership, finances, office bearers, and statutory compliance.
The return includes the total membership, admissions, resignations, removals, and membership as on the reporting date.
Yes. The prescribed financial information, including receipts, expenditures, assets, and liabilities, may be required.
Yes, wherever audit of accounts is prescribed under the applicable provisions.
Revision is governed by the applicable Rules and may require approval or submission of a corrected return.
Yes. The Registrar may verify the submitted information with supporting records maintained by the Trade Union.
It is the official register maintained by the Registrar containing details of all registered Trade Unions and subsequent approved amendments.
Amendments relating to the Trade Union name, registered office, constitution, objectives, office bearers, or other particulars permitted under the Industrial Relations Code.
No. Amendments become effective only after they are accepted and recorded by the Registrar, where required by law.
Yes, subject to compliance with statutory requirements and approval of the amendment by the Registrar.
Yes. A name change is permissible provided the proposed name complies with legal requirements and does not conflict with an existing registered Trade Union.
No. Amendments to the constitution that require statutory approval must be reported for registration.
No. The original Trade Union registration number remains unchanged unless otherwise provided by law.
Registration provides legal recognition to a Trade Union representing workers under the Industrial Relations Code, 2020.
Yes, subject to the eligibility and membership requirements prescribed under the applicable law.
No. Registration and recognition are separate legal concepts governed by applicable provisions.
Yes. Multiple Trade Unions may be registered, subject to compliance with statutory requirements.
Subject to the provisions of the Industrial Relations Code and the Trade Union's constitution, eligible workers may be represented.
The eligibility of office bearers is governed by the provisions of the Industrial Relations Code and applicable Rules.
The authority verifies membership requirements, constitution/by-laws, office bearers, objectives, and compliance with statutory provisions.
Yes. A proposed name may be rejected if it closely resembles that of an existing registered Trade Union or violates legal requirements.
No. Industrial actions such as strikes must comply with the provisions of the Industrial Relations Code and other applicable laws.
Transfer is required when ownership, management, or lawful control of the factory changes.
Yes. Transfer may be permitted following submission of legally valid ownership transfer documents and departmental approval.
Yes. A change in legal ownership structure generally requires licence transfer or other prescribed action.
No. Existing licence conditions generally continue unless modified by the competent authority.
No. Partial transfer is generally not permitted unless specifically provided under applicable Rules.
The competent authority may inspect the factory before approving the transfer, if considered necessary.
No. Other statutory records requiring amendment must also be updated through the prescribed procedures.
Changes relating to factory name, occupier, manager, installed power, worker strength, manufacturing process, or factory layout generally require amendment.
Yes. Change in the designated Factory Manager should be notified through the prescribed amendment process.
Yes. Changes involving hazardous processes require appropriate approval and compliance with statutory provisions.
If the increased load affects licensed capacity or statutory approvals, amendment may be required.
Yes, subject to eligibility, supporting documents, and approval by the competent authority.
Yes. Expansion affecting the approved building plan, production capacity, or worker strength generally requires amendment.
Yes. Multiple related changes may be considered in a single amendment request, subject to departmental approval.
No. Amendment generally updates licence particulars without extending its validity period.
It is the set of LRD citizen/establishment-facing services — covering migrant labour welfare grants and licensing/registration under eight labour-related Acts — made available through the unified BiharOne Integrated Citizen Services Platform, alongside GAD, Home, and Tourism department services.
As per the new labour codes there are 31 LRD services in total, (OSH Code, 2020 – 14 services, Industrial Relations Code – 3 services, Code on Social Security – 2 services, Boilers Act Services – 5 services, Bihar Shatabdi Scheme, 2024 – 5 services, RTPS Act – Labour Welfare Services – 2 services).
Applicants vary by service — they include individual migrant workers/their dependents (for welfare grants), and establishment owners, occupiers, principal employers, or recruiting agents (for the licensing/registration services).
Log in to the BiharOne citizen portal using your Bihar Pehchan ID, select the required LRD service, fill in the online application form, upload the prescribed documents, pay the applicable fee, and submit. An Application Reference Number (ARN) is generated for tracking.
The ARN is the unique tracking number generated for every application submitted on BiharOne. It is used to track status, respond to queries from the processing officer, and download the final certificate/license/order.
Use the 'Track Application Status' option on the BiharOne portal and enter your ARN, or check status updates via SMS/email notifications sent at each workflow stage.
Fees are paid online through the integrated payment gateway (OGRAS 2.0) at the time of application submission; a receipt/Challan ID (GRN) is generated for each successful payment.
You will receive a notification stating the reason. Applications returned for correction can be resubmitted with the requested details. Delayed applications beyond the notified SLA can be escalated through the Public Grievance Management System (PGMS) or the departmental escalation matrix.
Grievances can be raised through the BiharOne Public Grievance Management System (PGMS) using any of the seven registration channels (portal, call centre, mobile app, etc.), and are routed to the concerned Labour Resources Department officer as per the SLA and escalation matrix.
No. All fee, SLA, validity, and document details in this document are indicative placeholders pending validation against the respective Act, its Bihar Rules, and the current Labour Resources Department notification, consistent with the approach followed for other BiharOne service documentation.
It is an online service that allows employers of establishments already operating before the implementation of the OSH Code, 2020, to register their establishment with the Labour Resource Department and obtain a Registration Certificate.
Every employer operating an establishment covered under the provisions of the OSH Code, 2020 and applicable State Rules is required to register the establishment unless exempted by law.
An establishment that was already operational before the commencement of the registration provisions under the OSH Code, 2020.
Registration creates an official record of the establishment, enables compliance monitoring, facilitates labour welfare measures, and provides legal recognition under the Labour Department.
Yes. Registration is mandatory for establishments covered under the OSH Code, subject to the applicability criteria prescribed by the Central Government and the State Government.
Yes. The application can be submitted through the Bihar One Portal portal using the prescribed online application form.
The employer, occupier, proprietor, company director, managing partner, authorized signatory, or any person authorized through a valid authorization letter.
Commonly required documents include PAN, Aadhaar of the employer/authorized signatory, proof of establishment, address proof, identity proof, incorporation documents (if applicable), GST registration (if applicable), and other documents specified by the department.
Aadhaar may be required for identity verification and respective consent will be taken where permitted under applicable Government guidelines. Applicants should follow the latest departmental instructions.
The prescribed fee, if applicable, shall be payable as notified by the Labour Resource Department. Applicants should refer to the latest fee schedule available on the portal.
Applications are processed within the timeline prescribed by the Labour Resource Department, subject to verification of the submitted information and documents.
Applicants can log in to the portal using their credentials and track the application using the Application Reference Number (ARN).
The department may return the application for correction or request additional information. The applicant should respond within the stipulated time.
No. A separate registration application must generally be submitted for each establishment unless otherwise permitted under applicable rules.
Yes. The competent authority may conduct inspections or seek verification in accordance with the provisions of the OSH Code, 2020 and applicable rules.
It is the official certificate issued by the Labour Resource Department confirming registration of the establishment under the OSH Code.
The approved certificate can be downloaded from the BiharOne portal after approval.
Yes. Certificates issued through the online portal may be digitally signed or electronically authenticated as per Government guidelines.
The employer should apply for amendment of the registration through the designated Amendment to Certificate of Registration service.
Registration may be cancelled in accordance with the provisions of the OSH Code if the establishment ceases operations, furnishes false information, or violates statutory provisions.
Incorrect information, incomplete application, mismatch in uploaded documents, invalid authorization, ineligible establishment, duplicate registration, or failure to comply with statutory requirements.
The applicant may rectify the deficiencies and submit a fresh application or avail the appeal/remedy available under applicable rules, if any.
Yes. An authorized representative may submit the application on behalf of the employer, subject to submission of a valid authorization document.
The validity of registration shall be governed by the applicable provisions of the OSH Code, 2020 and the State Rules.
No. Registration is generally establishment-specific. Any transfer requiring change in ownership or licence should be processed through the appropriate service, where applicable.
Applicants may contact the District Labour Office, the Labour Resource Department Helpdesk, or the BiharOne Portal Helpdesk for technical or service-related assistance.
It is an online service that enables employers to register a newly established workplace under the OSH Code, 2020 before commencing operations, wherever registration is applicable under the law.
Every employer establishing a new factory, commercial establishment, industrial unit, institution, office, shop, warehouse, construction establishment, or any other workplace covered under the OSH Code should apply.
Any establishment commencing operations after the enforcement of the registration provisions under the OSH Code and requiring registration under applicable rules.
Registration should be obtained as required under the applicable provisions of the OSH Code, 2020 and State Rules before or within the prescribed timeline for commencing operations.
Yes. Applications are submitted through the Bihar One Portal portal using the prescribed online form.
The proprietor, employer, occupier, managing director, partner, authorized signatory, government department, society, trust, LLP, or any authorized representative.
The applicant should be legally competent to operate the establishment and comply with applicable statutory requirements.
PAN of the employer or establishment may be required wherever applicable under statutory provisions.
GST details are required only if the establishment is registered under GST or where applicable under taxation laws.
Name of establishment, employer details, address, ownership type, date of commencement, business activity, number of employees, contact information, email ID, mobile number, and other statutory details.
LIN is a unique identification number assigned to an establishment for labour law compliance and unified identification across labour-related services.
The applicable fee, if any, shall be as notified by the Labour Resource Department from time to time.
Fees may be paid online using net banking, UPI, debit card, credit card, or other payment modes available on the portal.
It is an online service that allows registered establishments to modify or update the information contained in their Registration Certificate issued under the OSH Code, 2020.
The registered employer, occupier, proprietor, company director, managing partner, authorized signatory, or an authorized representative can apply.
Whenever there is a change in any registered information such as establishment name, address, employer details, nature of business, contact details, or other prescribed particulars.
Yes. Employers should promptly inform the Labour Resource Department of material changes as required under the applicable provisions of the OSH Code and State Rules.
Amendments relating to establishment name, address, employer details, ownership details, contact information, authorized signatory, workforce details, business activity, and other permissible particulars.
Ownership-related changes may be permitted where applicable. In cases requiring transfer under law, the applicant should use the appropriate transfer-related service.
Yes. Contact details can generally be updated through this service after verification.
Yes. The complete amendment process is available online through the BiharOne portal.
Aadhaar may be used for identity verification wherever applicable under Government guidelines.
Yes. Multiple changes may generally be submitted together, provided all necessary supporting documents are uploaded.
No. The Registration Number/LIN assigned to an establishment cannot ordinarily be changed.
Applications are processed within the timeline prescribed by the Labour Resource Department, subject to document verification.
Applicants receive updates through the portal and may also receive SMS/email notifications, where enabled.
Yes. The certificate issued through the portal is digitally signed or electronically authenticated by the competent authority.
Withdrawal may be permitted before approval, subject to portal functionality and departmental provisions.
Once the amendment is approved, the revised Registration Certificate supersedes the earlier certificate.
Yes. Applicants can track the application status using the Application Reference Number (ARN) on the portal.
Yes. An authorized consultant or representative may apply on behalf of the employer with a valid authorization letter.
No. Existing establishments should use the amendment service instead of applying for a new registration, unless specifically required by law.
Applicants may contact the District Labour Office, Labour Resource Department Helpdesk, or BiharOne technical support.
A Residence Certificate is an official proof of the applicant's permanent or current residence in Bihar, commonly required for educational admissions, employment, scholarships, and other government scheme applications.
Any resident of Bihar who needs documentary proof of domicile/residence can apply through their local Circle Revenue Officer (RO) office.
Both are processed at the Revenue Officer (RO) level; Tatkal is an expedited mode with a shorter turnaround time and provisional certificate will be issued within 2 working days , while General follows the standard RTPS Act timeline.
Revenue Officer (RO) is the original issuing authority. If the certificate is not issued within the RTPS Act SLA at the Revenue Officer (RO) level, or if the application is rejected, the citizen may file a first appeal with the Sub-Divisional Officer (SDO) and, thereafter, a second appeal with the District Magistrate (DM).
Proof of identity (Aadhaar card)
Proof of residence/address (ration card, voter ID, electricity bill, or similar)
Self-declaration / affidavit, where applicable
Passport-size photograph
The General mode is typically free. Exact amounts must be confirmed against the current RTPS Act fee schedule.
Residence Certificates do not generally carry a fixed expiry but are commonly re-validated/re-issued when used for purposes such as fresh admissions or scholarships after a gap of time; validity rules of the requesting authority (e.g., university, scheme) should be checked.
You will receive a reason for the rejection notice via the portal/SMS, and may reapply after correcting the noted deficiency, or pursue the statutory appeal route (Sub-Divisional Officer, then District Magistrate).
A Character Certificate is an official document certifying that the applicant has no recorded criminal antecedents, commonly required for government job applications, passport verification, visa applications, and certain license/registration processes.
Any resident of Bihar requiring official certification of good conduct/character for a stated purpose (employment, passport, license, etc.).
Proof of identity (Aadhaar card)
Proof of residence
Purpose/requirement letter from the requesting authority (employer, passport office, etc.), where applicable
Passport-size photograph
The application is typically routed for verification to the local police station having jurisdiction over the applicant's residence, which checks police records before the certificate is issued.
Character Certificate issuance follows an RTPS Act-prescribed SLA that allows time for police verification; the exact number of working days should be confirmed against the current RTPS Act SLA notification for the Home Department.
The service is generally free of charge or carries only a nominal processing fee under the RTPS Act; please confirm against the current fee schedule.
The application may be rejected with reasons recorded; the applicant is notified and may pursue the appeal mechanism (Sub-Divisional Officer/District Magistrate) available under the RTPS Act, or apply afresh once any issue is resolved.
You can track status on your Citizen Dashboard and raise a grievance through the BiharOne portal if the certificate is not issued within the prescribed SLA.
You can track real-time application status from your Citizen Dashboard, or via SMS/WhatsApp/email notifications sent at each stage of processing.
BiharOne sends notifications through SMS and email at key milestones — submission, verification, approval/rejection, and certificate issuance.
Once approved, the digitally signed certificate (using Aadhaar-based eSign) is available for download from your Citizen Dashboard and is also sent to your registered email.
You can file a grievance directly through the portal's Grievance Filing & Tracking module, which auto-categorises and escalates the issue. RTPS Act services also carry a statutory right to a first and second appeal (to the Sub-Divisional Officer (SDO) and District Magistrate (DM) respectively) if the service is not delivered within the prescribed SLA.
A 24/7 chatbot/virtual assistant is available on the portal for guided assistance; unresolved queries can be escalated through CPGRAMS or the departmental helpdesk.
It is an official record certifying the applicant's caste category (e.g., SC/ST/OBC/General), used for admissions, reservations in employment/education, and scheme eligibility.
Any Bihar resident seeking official certification of their caste category, typically supported by family lineage records or an existing caste certificate of a parent/relative
Proof of identity (Aadhaar card)
Proof of residence in Bihar
Parent's/family caste certificate or other documentary evidence of caste, where available
Passport-size photograph
Same Revenue Officer-level service with two modes — General (standard RTPS timeline) and Tatkal (expedited, fee-based).
These represent the statutory first and second appeal levels under the RTPS Act if the certificate is not issued by the Revenue Officer within the prescribed SLA, or if the citizen contests a rejection.
Yes, caste certificate applications typically undergo field/record verification by the Circle office before approval, given the legal weight of the certificate for reservation purposes.
Generally free/nominal for the General mode, with an additional fee for Tatkal; please confirm against the current fee schedule.
It certifies the annual income of the applicant or their family, and is commonly required for scholarships, fee concessions, Economically Weaker Section/economic-criteria scheme applications, and loan subsidies.
Any Bihar resident who needs to certify their (or their family's) annual income for an official purpose.
Proof of identity and residence (Aadhaar card)
Salary slip / Form 16, or self-employment income declaration
Land records, where income includes agricultural earnings
Self-declaration of family income
Passport-size photograph
The Circle office may verify the declared income against available records (salary documents, land holding, business proof) before issuing the certificate.
Income Certificates are generally treated as valid for one financial year and need to be renewed annually for recurring uses such as scholarships.
Same pattern as Residence/Caste Certificates: General and Tatkal are RO-level processing modes, while Sub-Divisional Officer (SDO) and District Magistrate (DM) levels serve as the first and second statutory appeal authorities under the RTPS Act.
It certifies that the applicant belongs to the Economically Weaker Section (EWS) category — i.e., not covered under SC/ST/OBC reservation and below the prescribed family income/asset threshold — making them eligible for the 10% EWS reservation in education and government employment.
Applicants from the General category whose family's gross annual income and asset holdings (land, housing, etc.) are within the limits prescribed under the Economically Weaker Section (EWS) reservation scheme.
Proof of identity and residence (Aadhaar card)
Family income certificate / self-declaration of income from all sources
Land and property holding details
Passport-size photograph
Economically Weaker Section (EWS) Certificates are generally valid for one financial year and must be renewed annually for continued use (e.g., for subsequent academic years or recruitment cycles).
As with other RTPS certificates, these represent the statutory first and second appeal authorities if the Revenue Officer application is delayed beyond SLA or rejected.
It certifies that an OBC applicant's family does not fall within the "creamy layer" (i.e., is below the prescribed income/status thresholds), making them eligible for OBC reservation benefits in education and employment.
State and Central government recruitment/admission processes apply different creamy-layer income ceilings and validity periods, so Non-Creamy Layer (NCL) Certificates are issued separately depending on whether the certificate will be used for a State (Govt. of Bihar) or Central (Govt. of India) purpose.
Applicants belonging to the Other Backward Classes (OBC) category whose family income/status falls below the applicable creamy-layer threshold for the relevant (State or Central) purpose.
Proof of identity and residence (Aadhaar card)
Caste certificate confirming OBC status
Family income certificate / parent's income and service details
Passport-size photograph
Non-Creamy Layer (NCL) Certificates are typically valid for one financial year from the date of issue and must be renewed annually, as creamy-layer status is assessed on current income/status.
These represent the first and second statutory appeal levels under the RTPS Act, used if the Revenue Officer (RO) does not issue the certificate within the SLA or if an applicant wishes to contest a rejection.
BiharOne is the Government of Bihar's unified citizen service delivery platform that integrates RTPS and non-RTPS services across departments, backed by the Bihar Common Social Registry (BCSR) and a unique citizen identity called the Bihar Pehchan ID.
Yes. A citizen must complete one-time registration / profile creation on the BiharOne portal.
You can log in using your Aadhaar number or registered mobile number along with an OTP, supported by Multi-Factor Authentication (MFA) and Single Sign-On (SSO) across services.
Yes. BiharOne supports an Assisted Mode through which Common Service Centre (CSC), operators or authorised agents can submit applications on behalf of citizens, particularly in areas with limited digital access.
It is the official categorisation/registration of a hotel by the Bihar Tourism Department, certifying that the establishment meets prescribed standards for accommodation, safety, and hospitality services.
Any hotel, guest house, or accommodation unit operating in Bihar that wishes to be officially recognised/listed by the Tourism Department, including for eligibility under tourism promotion schemes and benefits.
Proof of ownership/lease of the property
Trade licence / Shops & Establishments registration
Fire safety and building-plan approval/NOC
Details of rooms, facilities, and tariff structure
Photographs of the property and facilities
PAN and GST registration of the business entity
Existing Recognition certificate (previous cycle)
Updated trade licence / statutory NOCs, if renewed
Any changes in ownership, facilities, or tariff since last recognition
Renewal fee payment proof
Yes, recognition (and often renewal) involves a physical inspection of the property by Tourism Department officials or an empanelled agency to verify the declared facilities and standards.
Recognition is typically granted for a fixed term (commonly 1–3 years, depending on category); the hotel should apply for renewal before the existing recognition expires to avoid a lapse in recognised status.
Yes, both Recognition and Renewal carry a prescribed fee that varies by hotel category/star-rating; the exact amount should be confirmed against the current Tourism Department fee schedule.
The hotel's recognised status may lapse, affecting eligibility for tourism scheme benefits and official listing; a fresh recognition application (rather than simple renewal) may be required after the lapse, depending on departmental rules.
It is official certification by the Tourism Department that the business is authorised to operate as a tour operator or travel agent in Bihar, in compliance with prescribed eligibility and service-quality criteria.
Any business entity engaged in organising tours, travel packages, ticketing, or related tourism services in Bihar that wishes to be officially recognised by the Tourism Department.
Business registration certificate (firm/company/LLP)
PAN and GST registration
Proof of office premises (ownership/lease)
Details of staff, services offered, and tie-ups (transport, accommodation, etc.)
Affidavit/declaration of compliance with applicable tourism trade regulations
Existing Recognition certificate from the previous cycle
Updated business registration/GST details, if changed
Renewal fee payment proof
Any record of complaints/grievances from the previous recognition period, where applicable
Yes, both Recognition and Renewal carry a prescribed fee; the exact amount should be confirmed against the current Tourism Department fee schedule.
Recognition is typically granted for a fixed term (commonly 1–3 years); the business should apply for renewal in advance of expiry to maintain uninterrupted recognised status.
Recognised tour operators/travel agents are typically eligible for listing on official Tourism Department channels, participation in tourism promotion events, and access to relevant scheme benefits, where applicable.
You will be notified of the reason for rejection and may reapply after addressing the deficiency; grievances regarding processing delays can be raised through the BiharOne Grievance Filing & Tracking module.
Eligible children or dependents of registered beneficiaries, subject to the educational and eligibility criteria prescribed under the scheme.
Eligibility depends on the classes, courses, or educational institutions notified under the scheme guidelines.
Yes, if professional courses are included in the notified list of eligible educational programmes.
Yes. Multiple eligible children may receive assistance if permitted under the scheme provisions.
Yes. Assistance is generally restricted to students studying in recognized educational institutions.
Continuation of assistance depends upon the academic conditions specified in the scheme.
Renewal or continuation requirements are governed by the scheme guidelines.
This depends on whether the scheme permits simultaneous receipt of multiple scholarships.
Scholarship assistance may be discontinued if the beneficiary no longer satisfies the eligibility conditions.
Yes, subject to verification of continued eligibility and enrolment in another recognized institution.
The scheme provides financial assistance to the eligible family of a registered beneficiary who dies due to eligible causes covered under the Bihar Shatabdi Scheme, 2024.
The assistance is generally payable to the legally recognized nominee or eligible dependent of the deceased registered beneficiary, as prescribed under the scheme.
No. Eligibility depends on the beneficiary satisfying the registration and coverage conditions prescribed under the scheme.
No. The benefit is ordinarily released to the eligible nominee or legal claimant determined under the scheme guidelines.
No. Eligibility depends on whether the death falls within the conditions and exclusions specified under the scheme.
The claim may be considered in favour of the eligible legal heir(s) in accordance with the scheme provisions and supporting legal documents.
No. A post-mortem report is required only in cases where it is prescribed under the scheme or necessary to establish the cause of death.
Yes. Submission of false information or concealment of material facts may lead to rejection of the claim and other action as per law.
No. Unless specifically provided otherwise, assistance under this scheme does not automatically restrict benefits under other eligible welfare schemes.
Yes. The competent authority may verify the claim through official records, local inquiry, medical documents, or other evidence before sanctioning assistance.
Eligible accidental injuries are those falling within the scope of the Bihar Shatabdi Scheme, 2024.
The requirement depends on the severity of injury and documentary evidence prescribed under the scheme.
Only injuries meeting the eligibility criteria specified under the scheme are covered.
Coverage depends on the scheme provisions regarding place of occurrence and beneficiary eligibility.
Multiple claims are governed by the limits and conditions specified in the scheme.
Yes. The authority may verify police records, medical reports, employer records, or other evidence before sanctioning assistance.
Surgery alone does not determine eligibility; the injury must satisfy the scheme conditions.
Eligibility depends on whether the scheme permits assistance alongside insurance compensation.
The mode of payment is governed by the operational guidelines of the scheme.
Yes. The amount of assistance may vary depending upon the category or percentage of permanent disability prescribed under the scheme.
Yes. Where permitted, the competent authority may order reassessment if there is doubt regarding the medical certification.
No. Assistance is generally available only for disability arising from eligible events occurring during the scheme coverage period.
Yes. The competent authority may require additional medical verification before sanctioning assistance.
No. These benefits apply to different circumstances and cannot normally be claimed for the same beneficiary event.
No. This service is specifically meant for permanent disability. Temporary injuries are covered only if provided under another scheme component.
Disability must be certified by the competent Medical Board or other authority notified by the Government.
Eligibility for partial or total permanent disability is determined according to the provisions and disability criteria prescribed under the scheme.
Permanent disability refers to a medically certified permanent loss of physical or functional capacity resulting from an eligible accident or incident covered under the scheme.
Only diseases specifically notified under the Bihar Shatabdi Scheme are eligible for assistance.
Treatment outside the State is subject to the conditions prescribed in the scheme.
Repeat assistance depends on the scheme provisions relating to recurrence or continued treatment.
The scheme may require diagnosis or certification from an authorized medical institution.
Eligibility for follow-up treatment is governed by the notified scheme guidelines.
Coverage of medicines depends on the admissible expenditure defined under the scheme.
Assistance for multiple diseases is subject to the limits and conditions prescribed under the scheme.
Reimbursement depends on the admissibility conditions and timelines prescribed under the scheme.
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