Convenience at Your Fingertips: Electricity Bill Payments via BiharOne
In a major step toward digital empowerment, the Government of Bihar has successfully integrated North Bihar Power Distribution Company Ltd. (NBPDCL) and South Bihar Power Distribution Company Ltd. (SBPDCL) payment gateways directly into the BiharOne Portal.
1. Why Use BiharOne for Bill Payments?
Citizens no longer need to visit multiple websites or physical counters. By using BiharOne, you benefit from a unified dashboard, instant digital receipts, and a secure payment environment linked to your Single Sign-On (SSO) account.
2. How to Pay Your Bill Online
Follow these simple steps to clear your dues in under two minutes:
- Log in to the BiharOne Portal using your Citizen credentials.
- Navigate to the 'Utility Services' section on the home dashboard.
- Select 'Electricity Bill Payment'.
- Choose your provider (NBPDCL or SBPDCL).
- Enter your Consumer ID (CA Number) found on your latest bill.
- Verify the consumer name and outstanding amount displayed.
- Proceed to pay using UPI, Net Banking, or Debit/Credit Cards.
3. Key Features of the Integration
- Real-time Sync: Your payment is updated in the DISCOM database immediately.
- Transaction History: Download and print receipts for the last 12 months directly from your BiharOne profile.
- Auto-Alerts: Opt-in for SMS and Email notifications for upcoming bill due dates.
- Zero Convenience Fee: No extra charges for payments made through the BiharOne portal.
4. Troubleshooting & Support
If your transaction fails but the amount is deducted, do not worry. The system performs an automatic reconciliation within 24–48 hours. For urgent issues, keep your Transaction ID ready and contact:
- BiharOne Support: 1800-345-6234
- Electricity Helpline: 1912 (Available 24/7)